These Terms & Conditions (“Purchase Conditions”) supplement the Talkly AI Terms of Use. They apply when you obtain a paid subscription, trial, promotional offer, or other premium access from CYPHLAB (PRIVATE) LIMITED through Apple, Google, RevenueCat, or a supported mobile operator.
2. Billing and payment processing
App Store and Google Play purchases are billed to the payment method connected to your store account when you confirm the purchase. Store providers process your payment and may add taxes, currency conversion, or other charges under their rules. Talkly AI does not receive your full card or bank-account number.
Where a supported mobile-operator plan is offered, the charge, billing period, eligibility, activation method, and cancellation instructions shown during signup apply. Operator charges may appear on your mobile account or be deducted from prepaid credit.
3. Automatic renewal
Unless the checkout screen clearly states otherwise, subscriptions automatically renew for the same billing period until cancelled. The store or operator may charge your selected payment method within the renewal window it specifies. You are responsible for cancelling before the provider's renewal deadline if you do not want the next charge.
For Apple subscriptions, cancellation is generally required at least 24 hours before the end of the current period. Your own store or operator account shows the authoritative renewal date and status.
4. Trials and promotional offers
A free trial, introductory price, discount, or other promotion is available only when displayed to you and may be limited by account, store history, country, device, or plan. Unless cancelled before its stated deadline, a trial may convert to a paid, automatically renewing subscription at the displayed price.
Apple, Google, or the relevant operator determines final eligibility for an offer. We may correct or withdraw an offer affected by fraud, abuse, or an obvious technical or pricing error.
5. How to cancel
- Apple App Store: open iPhone or iPad Settings, tap your name, select Subscriptions, choose Talkly AI, and select Cancel Subscription.
- Google Play: open Google Play, tap your profile, select Payments & subscriptions → Subscriptions, choose Talkly AI, and select Cancel subscription.
- Mobile operator: use the cancellation method shown when you subscribed or contact the operator's support team.
After cancellation, premium access normally continues until the end of the paid period unless the billing provider states otherwise.
6. Refunds
Apple, Google, or the relevant operator controls charges and refund decisions for purchases it processes. Request a refund directly through that provider. Except where required by law or approved by the billing provider, charges are non-refundable and we do not provide credits for a partially used billing period.
7. Restoring purchases and access
The app includes a restore-purchases option for supported store purchases. You may need to use the same Apple ID or Google account used for the original purchase. Premium status can take a short time to update after a purchase, renewal, restore, refund, chargeback, or store-account change.
Family Sharing or cross-device access is available only where the store, product, and platform support it. A subscription purchased on one platform may not be transferable to another platform.
8. Price and plan changes
We may change plan features, usage limits, or prices. Store or operator rules determine the notice, consent, and effective date for a price change. If you do not accept a change that requires your consent, cancel before the next renewal. Current prices are displayed before purchase and may vary by country, currency, tax, platform, or promotion.
9. Failed payments and loss of access
If a renewal payment fails, is reversed, refunded, disputed, or charged back, premium access may be paused or removed. Your billing provider may retry the payment under its rules. We may also restrict access where an entitlement was obtained through fraud, misuse, or an error.
10. Account deletion and subscriptions
Deleting an account removes access to account-linked learning data as described on our Delete Account page, but it does not create a refund or cancel external billing. Cancel your subscription first and keep the confirmation from your billing provider.
11. Consumer rights
These Purchase Conditions do not limit rights that cannot be excluded under applicable consumer law. If a mandatory law in your country gives you stronger cancellation, refund, warranty, or dispute rights, that law applies.
12. Relationship to other terms
The Terms of Use govern your general use of Talkly AI, and the Privacy Policyexplains how purchase and account information is handled. If these Purchase Conditions conflict with the Terms of Use about a paid transaction, these Purchase Conditions control for that transaction. The billing provider's mandatory rules also apply.
13. Changes to these conditions
We may update these Purchase Conditions to reflect plan, payment, store, or legal changes. We will update the date above and provide additional notice when required. Changes do not retroactively alter a completed purchase except where permitted by law or agreed through the billing provider.
14. Billing support
Include the platform, approximate purchase date, and non-sensitive transaction reference when contacting us. Never send full card details, a password, PIN, or one-time code.